FAQs (tealight)

What if I want a custom order? 

Please contact us at support@surinaromas.com or (888)402-5122 for any customer orders beyond the standard that we have. 

How long do I burn my candle for?

Candles should be burned for at least 2hours to allow a full melt pool on top which prevents tunneling and for no more than 4hrs to prevent mushrooming of wicks.

Are these candles pet and kid safe?

All of these candles are natural and safe for pets and children. However, always put candles on a safe surface where your kids or pets cannot reach them just to be safe.

Why is my candle tunneling?

Candle tunneling happens when you have not allowed the candle to fully burn to the edges. 

Where can I store my candles?

Your candles can be stored in a cool, dry place where they will not be exposed to any extreme heat temperatures that would potentially affect them.